Manage users

The Users and roles area of the user interface has links for adding, changing, and deleting users.

Add a user

1. Select Users and roles > Add a user.
2. Complete the fields.
3. Choose a role for the user. If the role you want is not available, you can create a role and add the user to it later.
4. Click Add this user.

Modify a user

1. Select Users and roles > Manage users.
2. Select a user and make the changes you want.
3. Click Save changes.

Delete a user

1. Select Users and roles > Manage users.
2. Select a user.
3. Click Delete this user.

Rather than deleting, you can disable a user by clearing the Enable this user checkbox.

Tips to manage users

• Usernames and passwords are case sensitive.
• Selecting the request email notification checkbox makes the user eligible to receive alerts and reports by email.
• Clearing the enable this user checkbox deactivates a user so the user can no longer log on. You can use this option when you want to suspend, but not delete, a user.
• When adding a user, remember to assign a role. A user without a role can log on, but can do nothing else. Use the Roles tab to add or change a role for a user.
• A user has a choice of the time zone to display in the user interface. The default is the server’s time zone. See the Time zone tab for other options.
• The total number of browser sessions that can run concurrently is controlled by the user license. You can check the maxUserSessions element in the license.xml file by selecting Help > License information on the top toolbar in the user interface.

Related topics

• Admin user
• Change password
• Manage roles
• Date and time preferences
• Global user settings
• Unlock a blocked user
• Manage password policies of transport users